Return Policies

Returns and Exchanges for In-Store Purchases

Returns and Exchanges for Online Orders

Returns on Afterpay, Layby or Grant Orders

Change of Mind and Return Fees

Promotional Items

Faulty Items

Missing Items

Sale and Last Stock Items

General Policies

Grant Processes

Quotes

Promotions/Sales

How to Return an Item

How to Collect Online Orders

How to Collect In-Store Orders

How to Initiate Refunds and Exchanges